This document has been updated on September 24, 2023

The Spanish version is the original version that has been mechanically translated into other languages

Radar.Taxi General Conditions and Privacy Settings

Ownership

Radar.Taxi is property of Comercializadora Phone2Web Spa. (hereinafter Phone2Web), with address Avenida Presidente Kennedy 5600 office 404 Vitacura, Santiago 7650724, Chile

Definitions

User or Passenger is defined as the person who uses the site to request a trip or race.

Chauffeur or Driver is the person who drives the vehicle

General objective

Radar.Taxi is a free service created to help users locate and contact taxi drivers as well as help taxi drivers receive ride requests.

For its operation, the service combines a website with an application for drivers

The website https://radar.taxi/ 

shows taxi drivers on the map and allows users to define the pick-up point and final destination location. With this data we deliver the route, the distance in km, the duration of the trip and the estimated cost in accordance with local regulations.

USERS

Data Collections and Uses.

RadarTaxi collects the data provided by users at the time of requesting the trip, which is the name and telephone number. We do not verify the data, nor do we create a user account. This data is stored on the site for the duration of the trip and in the trip summary in the driver statistics.

The Driver can call the user to verify their phone number.

Radar.Taxi is based on the GPS location of the user's device, or that which the user provides, and will automatically locate the location

Radar.Taxi also provides the user with the possibility of rating the quality of the taxi service received.

Radar.Taxi does not collect data from the user's device.

Users can request rides using the site on a desktop, laptop or tablet.

This notice applies to all RadarTaxi users worldwide

COSTS FOR THE USER

Radar.Taxi is completely free for the user. But the user may incur costs derived from their internet connection, and the data traffic necessary for downloading and using the site, as well as, (in the event that automatic assignment of the service is not possible), possible calls. telephone calls to the taxi driver.

Radar.Taxi does not charge the end user for its services nor does it charge commission to taxi drivers. Payment for the trip is made directly between the user and the driver.

Radar.Taxi calculates the cost of the trip using an algorithm similar to that used by taximeters. The calculation may vary depending on days of the week, time, congestion, etc. In any case, the cost that appears obligates the passenger and the taxi driver.

Any other possible supplements that may exist are not included in the calculation. We advise coordinating these costs before starting the trip.

The user expressly authorizes the communication of his username, telephone number and geographical location to the taxi driver and/or taxi company that provides the taxi service.

DRIVERS

Drivers: persons who provide transportation to Passengers individually or through associated transportation companies.

For correct operation RadarTaxi collects data from drivers who are verified to be approved to participate in the services.

This notice also governs Radar Taxi's other data collections in connection with its services. For example, we may collect contact information or data from drivers who begin but do not complete their driver applications.

Our privacy practices are subject to the laws applicable in the places where we operate. This means that we engage in the practices described in this notice in a particular country or region only if permitted by the laws of those places.

Please contact us here or at the addresses below if you have any questions about our practices in a particular country or region.

RadarTaxi is the controller of data collected in connection with the use of RadarTaxi services everywhere.

RadarTaxi operates and processes personal data globally; Wherever and whenever you travel, your data travels with you so we can offer you a seamless experience. We also respect your data protection rights whether you are in your home country or elsewhere.

For your convenience, the exercise of your data protection rights can be directed to RadarTaxi and will be managed centrally on behalf of the relevant data controller.

Responsible for data processing and transfer

Phone2Web Spa Marketer

Avenida Kennedy 5600 of 404 Vitacura Santiago, Chile

taxiradar18@gmail.com

III. Data Collections and Uses.

RadarTaxi collects data:

1. Provided by users to RadarTaxi, such as during account creation.

Created during the use of our services, such as location, username and phone number.

2. Data provided by drivers. This includes: your name, email, phone number, address, profile photo, banking or payment information (including related payment verification information), driver's license, and other government-issued documents (which may include numbers identification, as well as date of birth, sex and photograph). This also includes vehicle or drivers insurance information. Driver history or criminal record (where permitted by law), license status

Identity Verification Photos: This includes photos of users and/or their government-issued identification (such as driver's licenses or passports). These photographs can be used to verify a user's identity, for example through facial verification technologies.

Demographic Data: We may collect demographic data about users, such as gender or occupation, when necessary for certain RadarTaxi services or programs, such as security features that allow users to set a preference to provide or receive services to/from other women ( “Preference for female drivers”).

3. Data created during the use of our services. This includes:

Location data (driver and delivery person): We collect precise or approximate location data from drivers' mobile devices when the RadarTaxi app is running in the foreground (app open and on screen) or in the background (app open but not on) .

Location data. We collect precise or approximate location information from passengers' and order recipients' mobile devices if they allow us to do so through their device settings.

RadarTaxi collects such data from the moment a ride or order is requested until it is completed, and each time the application is running in the foreground (application open and on screen).

Riders and order recipients can use RadarTaxi applications without allowing the collection of location data from their mobile devices. However, this may affect certain functions of the RadarTaxi applications. For example, a passenger who has not enabled precise location data will have to manually enter their pickup address.

Transaction Information: We collect transaction information related to the use of our services, including the type of services requested or provided; trip or order details (such as date and time, requested pickup and drop-off addresses, distance traveled, and items ordered); and payment transaction information, the amount charged and the payment method). We also associate a user's name with anyone who uses their promotion code.

Communications Data: We collect data about telephone, text or in-app communications between users enabled through the RadarTaxi applications. This includes the date and time, as well as the content of text messages or within the app. We may also collect the content of phone calls only when users are notified in advance that the call may be recorded.

4. How we use personal data.

To improve the security of our users and services.

For customer service

For research and development

For marketing and advertising

To send non-commercial communications to users.

In connection with legal proceedings

RadarTaxi carries out the above activities because they are necessary to comply with the terms of our agreements with users and/or for the purposes of the legitimate security interests of RadarTaxi, our users and members of the general public.

Customer Support. RadarTaxi uses the information we collect (which may include call recordings) to provide customer support, including investigating and addressing user concerns, and to monitor and improve our customer service responses and processes.

RadarTaxi carries out the above activities because they are necessary to comply with the terms of our agreements with users or for the purposes of RadarTaxi's legitimate interest in monitoring and improving its customer services.

5. Allow communications between users. For example, a driver may message or call a passenger to confirm a pickup location, a passenger may call a driver to retrieve a lost item, or a restaurant or delivery driver may contact the recipient of an order with information. about your order.

6. Marketing and Advertising. RadarTaxi uses data to market its services and those of RadarTaxi partners. This may include:

Sending emails, text messages, push notifications and in-app messages or other marketing communications or advertising of RadarTaxi products, services, features, offers, promotions, sweepstakes, news and events.

This may include using location, trip and order history, device data, and usage data to send personalized marketing communications based on users' observed or inferred interests and characteristics. For example, we may send push notifications suggesting a user's favorite destinations or merchants, or in-app messages offering discounts or promotions for products or merchants similar to those a user has previously ordered.

Display RadarTaxi advertising on third-party applications or websites. This includes using location, trip and order history, device data and usage data, and sharing encrypted email addresses and device or user identifiers with advertising partners (such as Facebook and TikTok), to personalize such ads according to the user interests.

Display third-party advertising in RadarTaxi applications or in connection with our services.

This also includes advertisements for other third-party products or services that are customized based on users' observed or inferred interests and characteristics, which we determine using data such as approximate location, travel information and history, usage data, demographic data (which may include inferred gender) and device or user identifiers.

This also includes personalized ads based on data about the current trip or delivery request, including the time of the request and the services requested. For example, if a user requests a ride to a supermarket, we may display in-app ads for third-party products that may be available at that supermarket.

Measure the effectiveness of RadarTaxi ads and third-party ads displayed on RadarTaxi applications or in connection with our services.

RadarTaxi carries out the above activities on the grounds that they are necessary for RadarTaxi's legitimate interests in informing users about RadarTaxi's services and functions or those offered by RadarTaxi's partners. Please see the sections titled “Choice and Transparency” and “Marketing and Advertising Choices” for information about your choices regarding how RadarTaxi may use your data for marketing and advertising.

7. Non-commercial communications. RadarTaxi may use data to send surveys and other communications that are not intended to market the services or products of RadarTaxi or its partners. We may also send users communications about elections, voting, referendums and other political processes related to our services. For example, RadarTaxi has notified some users via email about pending ballot measures or legislation related to RadarTaxi services in those users' areas.

RadarTaxi carries out the above activities on the basis that they are necessary to comply with the terms of our agreements with users, or for the purposes of RadarTaxi and its users' legitimate interests in information.

8. With consent

RadarTaxi may share a user's data in ways other than as described in this notice if we notify the user and they agree to share it.

E. Data retention and deletion

RadarTaxi retains user data for as long as necessary for the purposes described above, including the provision of its services and compliance with legal obligations.

RadarTaxi retains user data for as long as necessary for the purposes described above. The period for which we retain user data is determined by the type of data, the category of user to which the data relates, and the purposes for which we collect it.

The period for which RadarTaxi retains user data may further be determined by legal and regulatory requirements, security and fraud prevention purposes, or by issues related to the user's account, such as an outstanding credit or unresolved claim or dispute. .

For example, we retain data:

during the useful life of users' accounts if such data is necessary to provide our services. For example, user profile information and credentials.

for 7 years if necessary to comply with tax requirements. For example, information about the trip or delivery location of drivers and delivery people.

for defined periods as necessary for security or fraud prevention purposes. For example, we retain incomplete driver applications for 1 year and rejected driver applications for 7 years.

following account deletion requests if necessary for security, fraud prevention, or compliance with legal requirements.

Users can request deletion of their accounts at any time. RadarTaxi may retain user data following a deletion request due to legal or regulatory requirements or for the reasons set out in this policy.

Following an account deletion request, RadarTaxi deletes the user's account and data, unless it must be retained due to legal or regulatory requirements, for security and fraud prevention reasons, or due to an issue related to the user's account. user, such as an outstanding credit or an unresolved claim or dispute. Because we are subject to legal and regulatory requirements relating to drivers and delivery people, this generally means that we retain your account and data for the applicable legal retention period following a deletion request. For passengers and order recipients, your data is generally deleted within 90 days of the deletion request, except where retention is necessary for the reasons above.

Choice and transparency

RadarTaxi allows users to access and/or control the data that RadarTaxi collects, including through:

A. Privacy settings

The Settings > Privacy menu in the RadarTaxi app allows riders and order recipients to set or update their preferences regarding location data collection and sharing, emergency data sharing, and notifications. Our Privacy Center is also available in a web version.

Location data collection (passengers and order recipients)

Riders can enable/disable RadarTaxi to share their real-time location data from their mobile devices with their drivers through their device settings, accessible via the Settings > Privacy > Location menu.

Emergency data exchange

Riders can allow RadarTaxi to share real-time location data from their mobile devices with police, fire and ambulance emergency services. Such data may include the approximate location at the time the emergency call was made; the make, model, color and license plate information of the car; the name and telephone number of the passenger; pickup and drop-off locations; and the driver's name.

We may update this notice from time to time. If we make significant changes, we will notify users in advance of the changes through the RadarTaxi applications or by other means, such as email. We encourage users to periodically review this notice for the most recent information about our privacy practices.

Use of our services after an update constitutes consent to the updated notice to the extent permitted by law.

DISCLAIMER

Radar.Taxi generates taxi service reservations, but does not directly provide the transportation service itself. Therefore, Radar.Taxi and Phone2Web are explicitly exonerated from any liability arising from the interaction between the user and the taxi driver or radio taxi company providing the taxi service. By way of example but not limitation, Radar.Taxi and Phone2Web are exonerated from claims for:

• Failure of the taxi driver to pick up the user.
• Delay in picking up the user, whatever its causes may be.
• Poor service provision by the taxi driver, due to inappropriate conduct, disrespectful behavior, drunkenness, or any other.
• Verbal or physical aggression by the taxi driver to the user and/or vice versa.
• Modifications
• Phone2Web reserves the right to modify, in whole or in part, this terms and conditions document. It is recommended to frequently review this document in case it may have undergone changes.